With the current freezing weather in the UK making it difficult or impossible for staff to get to work, technology is the answer to the problem!

Mach Associates' MARS Tour Management System delivers the right solution that ensures bookings continue to be taken, regardless if staff can make it to the office. MARS is a web browser based software application so users can login from any PC (providing they meet security criteria, of course) so if your call centre staff are snowed in at home or have made it as far as their Granny's house they can still take bookings. There is one major problem you are thinking, how do they get their telephone calls? Easy, MARS has an optional integrated VOIP telephone system so users can either take their phones from work or use their own handset and be linked to the call centre as a remote worker - brilliant! It saves time and really saves on costs!

So the next time your business is the victim of the weather, think how a small investment with Mach Associates can save your business money.