Mars - Group Bookings
‘A decisive edge for on-line selling’
Mach Associates Reservations Systems – MARS is particularly useful for companies in the Group Travel sector.
The design of the software provides the functionality that is needed to make complex
reservations and to administer these types of bookings. By offering the latest technology,
Mach Associates can not only provide levels of booking flexibility that have never
been possible before but we can also offer new marketing and administration opportunities
that will enhance your service and lower costs.
The first goal of MARS is to
provide the ability to book individual itineraries for groups and individuals from
the product ranges that tour operator’s offer, thereby offering tailored bookings
for each party. These include a centralised itinerary with the option of offering
specific activities to individuals and sub groups. For example, MARS allows
some party members to book activities such as rock climbing whilst others are sailing
or playing football. Group members can book (extra cost) services such as excursions
and enhanced insurance cover. Both group invoices and those for individuals can
be produced.
Transport is a crucial aspect
of most bookings, often this is mainly by coach. MARS allows multiple coaches to
be booked and offers multiple pick up and drop off points to be set up. A range
of coach types and sizes can be set up to meet each company’s requirements and individual
seats can be pre assigned. Accommodation can be booked to ensure all the parties’
needs are catered for. Whatever the room type, bookings can be managed to allow
for the organisers specific needs; such as same sex accommodation and friends requests
to share!
The BIG difference with MARS is that the system allows on line bookings
from a single source (i.e. you only setup data once). As it is a web browser
based system tour operators can provide individual websites or access (as required)
for organisers (such as schools) to view their own bookings and to make amendments
on line. This gives both your client and your own company much better
control over bookings and improves service levels by improving communications!