Mach Associates have introduced some really useful technology to support customers using their MARS Tour operator reservations software application. Using the latest technology means that customers not only get a dynamic reservations system at a very competitive cost but they get the benefit of vastly improved support for FREE!

WEBCASTS:

Sometimes called Podcasts by the BBC, allow presentations to be emailed to customers that show the features of the latest version of MARS.  These Broadcasts (with full audio) demonstrate how new software works and how it interacts with the existing functions. Simple and easy!

Its a real time and money saver!

BLOGS:

Like this site, Blogs will allow Mach Associates to communicate with customers on a range of subjects - including support. A simple but interesting idea that builds on their existing web site that handles support issues and provides an audit trail and including a reference number for each item.

With all the extra security at UK airports due to the latest terror alerts (remember....be alert...Britain needs lerts!!) maybe it's time to rethink the way we travel by air?

I can fore see a time when passengers do not take any hold baggage with them when travelling, simply a small (see through) cabin bag.

Think about it:

• order you holiday/business trip clothing etc on line for collection at your destination. Sell back any major items and donate the rest to charity on your return.
• Airlines save a  fortune which can be passed on in lower fares!!!!!!!!!
• extra cargo for the airlines
• less hassle for the passengers including no baggage to get lost!

I think the idea is a winner!!

Happy blogging Richard